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I am very happy to leave a review for Nico and Klaas who were excellent to work with. I had a very complex issue where not only the aesthetics of my teeth had been affected by a previous dentists work but also my speech. Nico and Klaas listened to my concerns, answered all my questions, and did everything possible to make me comfortable with what we knew would be a lengthy process. They were careful, diligent and thoughtful throughout and the end result is amazing. I can't thank you both enough for your amazing work.
My experience from the first phone call confirming my appointment to the handshake upon leaving the lab was a model in personal customer service. I liken them to Monet and Michelangelo, one paints and one sculpts and they are that talented. The care and attention that they displayed going beyond the expected to ensure the tooth (front) was as close a match to its neighbour as possible exceeded my expectations and I have the results in my smile to prove it. Their commitment to the science and technology of their trade sets them apart from other labs. The dental community is fortunate to have Nico and Klaas as partners, they make both the dentists and the patients look good.
Nico and Klaas are true artists and clearly take great pride in their work. There was no time limit in them ensuring that my high standards were met. The results were that they actually exceeded my expectations. Having attended and left a larger dental lab due to lack of care and attention, I also found Pro Esthetics' prices from start to finish was better/more competitive which resulted in significant savings for my 3-front teeth bridge.
Thank you Pro Esthetics Family for your kindness and my new smile. You made a financially and emotionally burdening time into a welcoming one. Iris C.
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